1. Seller and Subscription Customer
These Purchase Terms apply to paid AllyNext subscriptions, included Plan Credits, and independently purchased Top-Up Credits purchased through an AllyNext checkout page. They supplement the AllyNext Terms of Service, Privacy Policy, plan description, and Refund Policy. If there is a conflict, the checkout page controls the plan, price, currency, billing period, taxes, and included usage limits for that order; the Refund Policy controls refunds.
AllyNext is provided by Shenzhen Youfaizi Intelligent Technology Co., Ltd. (the “Company,” “AllyNext,” “we,” “us,” or “our”). The seller identified at checkout controls if a different AllyNext affiliate is expressly named. A person or entity purchasing a subscription is the “Customer.” If you purchase for an organization, you confirm that you are authorized to accept these terms and make payment on its behalf.
2. Plans, Seats, and Included Services
The selected plan provides the features, workspaces, AI assistant and Agent access, collaboration capabilities, storage, and usage limits shown at checkout. A subscription may be used by the Customer and its authorized users only, up to the purchased seats and limits. It may not be resold, rented, shared outside the Customer’s organization, or used as a time-sharing or service-bureau service.
Credits
Paid plans may include Credits (“Plan Credits”), and Customers may purchase additional Credits (“Top-Up Credits”) where offered. Credits are prepaid units for eligible AllyNext services, including language models, image and video generation, AI Agent tasks, e-commerce-platform data API calls, data retrieval, insights, analysis, reporting, and related services shown in the Service. Available Credit Services depend on the plan, region, connected platform, and product interface.
Before a Credit Service starts, AllyNext will show the applicable Credit cost where practicable. Account records track Credits granted, purchased, consumed, reversed, expired, and remaining. The Service is AI-assisted and does not guarantee any particular business, revenue, sales, legal, financial, data availability, or other outcome.
Plan Credits expire two (2) months after grant. Top-Up Credits expire three (3) months after purchase. Membership duration and Credit validity are separate. Credits are not cash, do not earn interest, and may not be transferred, sold, or resold. Refunds of unused Credits remain available under the Refund Policy and mandatory law. We will not retroactively increase the Credit cost of a task already started or reduce Credits already granted; future changes will be notified where required by law.
Enterprise Shared Credit Pools
For an Enterprise plan, Plan Credits and Top-Up Credits may be held in a shared workspace Credit pool. The workspace owner or authorized administrator may purchase Credits, invite authorized users, and manage access. Authorized users draw from the shared pool subject to configured permissions, budgets, and limits. Credits remain the property of the Enterprise Customer’s workspace and are not transferred to an individual user when that user leaves. An Enterprise Order Form may set different allocation, expiry, billing, or refund rules.
3. Checkout, Price, and Taxes
Before you submit an order, checkout will display the plan, billing period, price, currency, applicable taxes, payment method, and whether the subscription renews automatically. Review these details before purchase.
Unless checkout states otherwise, prices exclude applicable sales, use, value-added, goods-and-services, withholding, or similar taxes. You are responsible for those taxes, except taxes based on AllyNext’s net income. Your bank, card issuer, or payment provider may separately charge currency-conversion or similar fees. We may correct obvious pricing, display, or technical errors before activation and will give you the option to cancel or accept a corrected amount.
4. Payment and Order Activation
You authorize the selected payment provider to charge the stated amount and applicable taxes. You confirm that you are authorized to use the payment method and that your information is accurate. An order is accepted and the subscription becomes active only after the provider confirms successful payment. If payment fails, is reversed, or cannot be verified, we may delay activation, suspend paid access, or ask you to use another method.
5. Monthly Subscriptions and Automatic Renewal
Monthly subscriptions renew automatically at the end of each billing period unless you cancel before the next charge. At renewal, you authorize us or our payment provider to charge the saved payment method at the then-current monthly price and applicable taxes.
You can cancel a monthly subscription at any time in Personal Center > Subscription. Cancellation stops future renewal charges and does not remove access already paid for; access remains until the current monthly period ends, unless the Terms are terminated earlier for material breach. Cancel before the renewal time shown in Personal Center or on the checkout or receipt; we recommend at least 24 hours in advance.
We will provide renewal reminders and cancellation disclosures required by law. If we change the recurring price or materially reduce a paid plan, we will give advance notice and you may cancel before the change takes effect.
6. Annual Subscriptions
Annual subscriptions are prepaid for the annual period shown at checkout and do not automatically renew. Paid access ends when that annual period expires unless you actively purchase a new subscription. You are responsible for deciding whether to purchase another annual subscription.
7. Plan Changes and Cancellation
Available upgrades, downgrades, additional seats, and billing-period changes are shown in Personal Center or at checkout. Any price adjustment, proration, effective date, and effect on existing unused limits will be shown before confirmation. Unless expressly stated or required by law, cancellation does not create a prorated refund for the unused remainder of the current billing period; statutory rights and the Refund Policy remain unaffected.
Cancelling a subscription is different from deleting an account. Before deleting an account, export content you wish to keep and ensure active subscriptions are cancelled.
8. Failed Credit Services
If a Credit Service fails because of an AllyNext system error before the requested model output, data API response, or insight service is materially delivered, we will reverse the related Credit charge or provide an equivalent Credit adjustment. If a third-party model, platform, or API fails after returning a response or data, we will investigate records and correct an erroneous charge where appropriate. This does not guarantee continued availability of any third-party source.
9. Refunds, Billing Errors, and Disputes
Refund eligibility and process are set out in the AllyNext Refund Policy, including its seven-day refund rule for eligible individual purchases. For an eligible request, only the amount actually paid attributable to unused Credits is refundable; normal consumption of some Credits does not make the entire purchase non-refundable. This applies to eligible Plan Credits and independently purchased Top-Up Credits.
If you believe a charge is duplicate, unauthorized, incorrect, or linked to activation or service failure, contact support@allynext.ai promptly with your account email, order number, payment date, and a brief description. Nothing in these Purchase Terms limits a non-waivable right under applicable law. For fastest resolution, contact us before opening a payment dispute or chargeback.
10. Records, Suspension, and Misuse
We may use order, payment-provider, account, and service records to administer subscriptions, prevent fraud, verify purchases, and resolve disputes. We may suspend or terminate paid access for non-payment, fraudulent payment activity, or material misuse under the Terms of Service. This does not affect any refund right that cannot legally be excluded.
11. Changes to These Purchase Terms
We may update these Purchase Terms for legal, security, operational, or product reasons. Changes apply prospectively and will not retroactively alter the price, billing period, or material paid benefits of an existing subscription, except where required by law or agreed to in a plan change. Material changes will be communicated through the Service or email where required.
12. Contact and Mandatory Local Rights
For purchase, billing, cancellation, or refund questions, contact support@allynext.ai. These Purchase Terms are governed by the law specified in the AllyNext Terms of Service, except that mandatory consumer-protection laws of your usual residence may continue to apply where they cannot be excluded by contract.